Privacy Policy

Introduction

Welcome to Island Bliss Ceylon. Your privacy is important to us, and we are deeply committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our travel services.

Information We Collect

Personal Information

We may collect the following personal details when you interact with us:

• Full name
• Email address
• Phone number
• Passport details (only when required for bookings)
• Payment information (processed securely via third-party gateways)

Non-Personal Information

We also automatically collect anonymous technical data to improve your experience:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited, time spent, and navigation paths

How We Use Your Information

Your information helps us deliver seamless, personalized travel experiences. We use it to:

• Process and manage your bookings and reservations
• Provide responsive customer support
• Send booking confirmations, itinerary updates, and service-related messages
• Improve our website, services, and user experience
• Maintain website security and prevent fraudulent activity

Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it only when necessary with:

• Trusted local partners (hotels, transport providers, tour guides) to fulfill your booking
• Secure payment processors (e.g., Stripe, PayPal) — we never store full card details
• Legal or regulatory authorities if required by law

Data Security

We implement industry-appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All sensitive communications are encrypted using SSL/TLS protocols.

Cookies Policy

Our website uses cookies to enhance functionality and understand user behavior. These help us optimize performance and personalize your experience. You can manage or disable cookies through your browser settings, though this may affect site functionality.

Third-Party Links

Our site may include links to external websites (e.g., partner hotels or social media). We are not responsible for their privacy practices. Please review their policies separately.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Ask for deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, contact us at eyobenjie@gmail.com.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted here with a revised “Last Updated” date.

Last Updated: April 13, 2026